Return & refund policy

At gooodnight.com, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

1. Returns

We accept returns within 7 days of delivery. To be eligible for a return:

• The item must be unused, unworn, and in the original packaging

• You must have the receipt or proof of purchase

• Items must be in resellable condition

Non-returnable items include:

• Sale or discounted items

• Gift cards

• Personalized/customized items

2. How to Request a Return

To start a return, please contact us at support@gooodnight.com with your:

• Order number

• Reason for return

• Pictures (if item is damaged/defective)

Once approved, we will provide return instructions. Customers are responsible for return shipping costs unless the item was received damaged or incorrect.

3. Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed to your original method of payment within 5–10 business days

• Shipping costs are non-refundable

If you haven’t received a refund after 10 days, please first check with your bank or payment provider. If still unresolved, contact us at support@gooodnight.com

4. Exchanges

We only replace items if they are defective or damaged. If you need an exchange, email us at support@gooodnight.com with your order details.

5. Damaged or Incorrect Orders

If you received a damaged, defective, or wrong item, please contact us within 48 hours of delivery. We’ll resolve the issue promptly.

6. Contact Us

If you have any questions about our Return & Refund Policy, feel free to contact us:

📧 Email: support@gooodnight.com
📞 Phone: [Insert Phone Number]
🏢 Address: [Insert Business Address]